Privacy Policy

Who this covers

This policy covers chanceleigh.com, the website of Chance Leigh Custom Homes. It says what the site collects, why, and who receives it.

What you send us

The site's forms ask for your name, email address, phone number, whether you have a lot, and your project. That is all the site asks you for.

What happens to a message

A message you send goes to the service that runs this site's forms, which keeps a copy so it cannot be lost on the way. An AI service reads it to tell a real inquiry from spam or a sales pitch, and a real inquiry is then emailed to Chance Leigh Custom Homes.

When you send a message through our contact form, your IP address is passed along with it to the service that delivers inquiries to us, which uses it to stop repeated or automated submissions and to tell whether an AI assistant sent the message.

How we use it

We use what you send to answer you. We do not sell it.

Cookies and tracking

When you visit this site, we set a first-party cookie named wg_src that records how you found this site: the source, the kind of link and the page that sent you, and the page you landed on, for your first visit and your latest one. We keep this information for six months. We use it only to understand which of our marketing efforts produce inquiries, so we can invest in what works. We do not sell this information, we do not share it with advertisers, and we do not use it to build a profile of you across other websites.

For the length of your visit, we also set a first-party cookie named wg_visit that records how the visit began: the address you landed on, with any campaign tags and an ad's click identifier, the page that sent you here, and whether that link came from an AI assistant. It is deleted when you close your browser. If you send us a message, how the visit began and the name your browser or assistant gives itself travel with the message, so we can tell which of our efforts brought it. We do not sell this information or share it with advertisers.

This site uses an analytics service to understand how visitors find and use it. The service sets its own cookies and collects information such as the pages you view and your approximate location. You can block or delete its cookies in your browser's settings.

This site also uses a visit counter to see how people find it. Each time a page loads, your browser sends the counter the address of that page, the size of your browser window, and the address of the page that linked you here, if there was one. As with any request your browser makes, the counter also receives your IP address and the type of browser you are using.

Tools from other companies

Some pages show a tool run by another company inside the page. When a page shows one, that company receives your IP address and the type of browser you use, and whatever you type into the tool, under its own privacy policy.

How long we keep it

We keep a message as long as we need it to answer you and to keep our business records. Ask us and it will be deleted.

Data security

No way of sending information over the internet is completely secure, and we cannot guarantee absolute security.

Your choices

You can ask us to show you, correct or delete what you sent. If you gave us a phone number and no longer want calls or texts, tell us and we will stop. You can block or delete cookies in your browser's settings.

Children

This site is not meant for children under 13, and we do not knowingly collect information from them.

Changes to this policy

When this policy changes, the new version is posted here with a new effective date.

Contact

Questions about this policy can go to Chance Leigh Custom Homes: email chance@chanceleigh.com, call 512-848-1185, or use the contact form.